Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a bitcoin casino we cover? This page explains how to get in touch and what you can expect once you do.

How to Reach the Team

Email is the best way to contact us. We read every message that comes in and aim to reply within two working days. Send your note to [email protected].

A short line on what your message is about helps us route it to the right person and gets you a faster answer — whether that's a factual query about a bonus's wagering terms, a correction, or feedback on how we rank crypto casinos.

What We Can Help With

• Review and ranking questions — If you want more detail on why a particular bitcoin casino appears where it does, or how a bonus offer's terms work, ask us directly.
• Corrections — Crypto casino terms, coin support and bonus conditions change often. If something on the site looks out of date — a rakeback percentage, a licensing detail, a supported coin — tell us and we'll look into it.
• Site suggestions — If there's a new crypto casino you think belongs on our radar, or a topic around no-KYC play, payout speed, or wallet setup you'd like us to cover, let us know.
• Partnership or editorial enquiries — If you represent an operator or organization and want to discuss working with us, introduce yourself and outline what you have in mind.
• Responsible gambling concerns — If gambling has become a problem for you or someone close to you, please say so in your message. We'll point you toward support resources, and you can reach the National Problem Gambling Helpline directly at 1-800-GAMBLER, free and confidential, any time.

What We Can't Do

We're an independent review and comparison site, not a customer support desk for any bitcoin casino, and not a licensed gambling operator ourselves. We can't process deposits or withdrawals, resolve account disputes, verify your identity with a casino, or offer legal or tax advice. For account-specific issues — a delayed payout, a KYC check, a locked account — you'll need to contact that casino's own support team directly, usually through live chat or the help section of their site.

Similarly, if you have questions about how gambling laws apply in your specific state, or how crypto winnings are taxed, we'd point you to a licensed attorney or tax professional rather than answer definitively ourselves. Offshore crypto casinos operate in a legal grey area for US players — licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator — and it's on each reader to check the rules where they live before playing.

What Happens After You Send a Message

A real person reviews every message we receive; we don't rely on automated replies to stand in for an actual answer. Our target turnaround is two working days, though it can run a little longer during busier periods. If your enquiry needs input from more than one team member, we'll let you know it's being looked at rather than leave you waiting without word.

Before You Write In

If your question is about how we compare and score crypto casinos more generally — coin support, licensing, payout speed, bonus terms and the like — you may find the answer faster by browsing our reviews directly, where each site's offer, rating and material bonus conditions are laid out side by side. If you're specifically looking at options for UK players outside GamStop, we also cover that separately in our guide to trusted non-GamStop casinos.

Our recommendations are supported by affiliate commercial relationships with some of the operators we cover, and we may earn commission if you sign up through a link on this site. That never decides how a casino is scored or ranked — if you have questions about how that works, feel free to ask.

A Word on Accuracy and Standards

Crypto casino terms shift — bonus percentages, wagering requirements, supported coins and even licensing can change with little notice. We do our best to keep listings current as of 2026, but if you've played at a site we cover and found something that doesn't match what's on the page, we want to hear about it. Reader feedback is one of the main ways we catch things that need updating.

All content on this site is intended for adults of legal gambling age in their jurisdiction — 18 or 21 depending on the casino and applicable state rules. If you're contacting us with a concern related to underage access to gambling content, please flag it clearly so we can act on it quickly.

Thanks for taking the time to read this far. We'd rather hear from you and get something right than have it sit wrong on the page.